Engage Health, a nationwide leader in reimbursement technologies and solutions, is proud to announce the appointment of Dr. Robert Glenn as the new Chief Medical Officer.
As a member of the leadership team, Dr. Glenn assumes a wide range of governance and leadership responsibilities for clinical team oversight, policy application, correct documentation, and coding.
“The challenges our clients face are complex. Dr. Glenn has had a rare line of sight into these challenges and uniquely understands where the solution lies”, said William OMalley, COO at Engage Health. “We are excited to have him onboard as the Chief Medical Officer as his clinical and regulatory expertise will increase the quality and value we provide to our clients”.
Dr. Glenn brings with him over 15 years of clinical and regulatory experience. Most recently, he served as the Contractor Medical Director for Performant Recovery's CMS Nationwide DMEPOS, Home Health and Hospice Recovery Audit Contract (RAC) in Region 5. In that role, he oversaw the concept ideation team in the development and implementation of RAC audit concepts and procedures, worked closely with the provider community on Peer-to-Peer discussions, represented the RAC at Administrative Law Judge hearings and met regularly with representatives from the CMS management or contractors. Previously Dr. Glenn represented health systems in the regulatory and compliance field while at Optum, previously known as Executive Health Resources (EHR). As Executive Medical Director at EHR, he worked on the team that was responsible for providing strategies to clients on how to manage compliance issues ranging from RAC, MAC and ZPIC audits as well as OIG investigations. In addition, Dr. Glenn acted as the Senior Director of the Education and Training department where he led the team which was responsible for physician and nurse training initiatives.
“I am incredibly excited to be joining the team at Engage Health Solutions. This organization is uniquely positioned to affect very positive changes for our client partners in the healthcare and medical supply space. I am looking forward to the opportunity to work with such an experienced, talented, and innovative team.”
Robert brings experience as a family medicine physician and served as a clinical instructor in the Department of Family Medicine at the University of Pennsylvania before transitioning out of clinical practice.
About Engage Health
Engage Health provides curative consultative and technological solutions designed to ensure health reimbursements are made accurately across the entire reimbursement continuum. Our proactive approach is focused upon early-on identification, prevention and modification of internal practices which frequently result in payment inaccuracies. Using our unique audit and provider experience, Engage Health deploys a team of clinical, coding and reimbursement policy subject matter experts to analyze, identify and, most importantly, correct payment irregularities. As a result, Engage Health can improve the financial metrics of health organizations by reducing unnecessary costs, by decreasing the resources required to address inappropriate payments, and by mitigating revenue leakage where inappropriate payments typically occur.